Waarom kan ik de IGC Writer niet deïnstalleren?

Description

During the uninstall of the IGC 5.0 Writer a pop up with an "Unhandled Exception" with the error message "Failed to load DLL: BuERmvTS"

 

Figure 1: Unhandled Exception

Solution 1

1. Copy (not move) the referenced DLL file from the ”\Windows\System32”  folder to the ”\Windows\SysWOW64” folder.  (Note! Or the other way  around)
2. Copy c:\windows\system32\buermvts.dll c:\windows\syswow64
3.  Once the DLL file has been copied, the Printer Driver can be removed from ”Control Panel -> Programs and Features” as usual. 
4. Uninstall IGC Writer from Add/Remove programs.
5.  After the uninstallation, you can delete the DLL file from the SysWOW64 directory.  
6. Del c:\windows\syswow64\buermvts.dll

 

Solution 2

If the first solution doesn't fix the error, use the blackice_14_cleanup application (see attachment) to remove the remaining components.

Run the application from any location. A DLL file will be placed in the same folder. Once the cleanup tool has finished successfully, reboot the server and retry the Brava! installation.

Bijlagen

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