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Hoe wijzig ik de primaire en secondaire admin (voorheen contractmanager & softwarecoördinator)?

Single user/ Stand Alone licentie

Laatst gewijzigd op 26 mei 2021

Primary and Secondary Admins


Primary and Secondary admins can assign users to software and services in Autodesk Account where users are managed in the new view. If your users are managed in the classic view, your administrators are Contract Managers & Software Coordinators.


Change the Primary Admin


Because you can only have one Primary admin per subscription, the Primary admin must be changed to a Secondary admin before you can transfer the role to a different user. See the instructions on assigning a Secondary admin below.


Primary admins are only responsible for managing users and their access to software. Changing the Primary admin does not change the owner of the subscription (the person who manages payments and renewals, and who receives all subscription emails, renewal reminders, and invoices).


Note: We do not currently support the ability to change the subscription owner. If you need to change the subscription owner, you will have to cancel your current subscription and start a new one when it expires. If you purchased your subscription through a reseller, contact them for assistance. If you purchased your subscription online, turn auto-renew off and visit the Autodesk store to purchase a new one.


To change the Primary admin:

  1. Sign in to Autodesk Account at manage.autodesk.com and click User Management > By User.
  2. Click the name of the user to designate as the Primary admin.
  3. Select Primary admin from the drop-down menu under their name. The Primary admin option is not available if the current Primary admin has not been reassigned as a Secondary admin (see assign a Secondary admin below).

    Note: If your screen looks different than the image below, you may be in classic user management. For more information see Contract Managers.

    Changing the Primary admin in Autodesk Account
  4. Click Reassign Primary admin to confirm that you are changing the current Primary admin to a Secondary admin.



Assign a Secondary Admin


The Secondary admin is assigned by the Primary admin, or another Secondary admin, to help manage users and their access to software.

To assign a Secondary admin:

  1. Sign in to Autodesk Account at manage.autodesk.com and click User Management > By User.
  2. Click the name of the user to designate as a Secondary admin.
  3. Select Secondary admin from the drop-down menu under their name. The user will receive a confirmation email explaining how to manage users and assign products and services.

    Changing the Secondary admin in Autodesk Account



Bron: https://knowledge.autodesk.com/customer-service/account-management/users-software/user-management/primary-secondary-admin


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