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What to do when I get the errormessage "Revit cannot run the external application "TheModus Revit Addin"?


Zuletzt geändert am: 8 March 2024

Problem:

After installation of TheModus version: 1.3.2.118/1.3.2.123/1.3.2.125 Revit can show this errormessage upon start:

Revit cannot run the external application "TheModus Revit Addin".....

Within the 'details' there is mention of the "Cadac.Legacy.General.IOHelper.CheckOrCreatePath":

 

Cause:

In a previously installed/older version of TheModus an user path have been entered for example for the UserContent.

This user path cannot be found.

 

Solution:

  • Download te attachment: Stap 1 Uitvoeren voor installatie.reg
    Save the attachment onto the users dektop.
  • Optional: uninstall the current TheModus version.
  • Doubleclick the file: Stap 1 Uitvoeren voor installatie.reg 
    • Click [ Yes] to answer the 'Continue' question
    • Click [ OK ] to close the 'Values added' message.
  • Install TheModus (1.3.2.125)
  • Start Revit.
  • Change the Settings for the UserContent path to the desired location.
  • Close Revit.
  • Start Revit to check if the issue has bee resolved.
    In case the message persists to show, execute "Stap 1 Uitvoeren voor installatie.reg" again.


It is possible there are more user paths which have to be 'reset'.

In this case use the "Stap 1a Alle standaard paden instellen.reg" attachment