Problem:
Solution:
To get the 'Let's Get Started' screen you'll have to reset the Autodesk activation.
- Step 1: Log out of the Autodesk Desktop app & out of Autodesk cloud-based services.
- Step 2: Go to the Windows task manager ( CTRL + SHIFT+ ESC), go to the "details" - Tab, and check if the following Services is active 'AdSSO' , If so Right mouse click --> End task. if this services is not running please proceed to the next step.
- Step 3: Open Windows Explorer and go to -> %localappdata%\Autodesk\Web Services\ -> and delete the 'LoginState.xml' file
- Step 4: Go to the Windows taskbar and type 'CMD' , Right mouse click on CMD and execute as admin by clicking 'Run as administrator'
- Step 5: Copy and paste the following rule in CMD and press <Enter>
- Step 6: Copy the following rule, exchange XXXX for the correct productkey (Productkeys 2020) for the productkey you are resetting, and paste this in CMD, and press <Enter>.
Example product specific code
f.ex. AutoCAD 2020
- Step 7: After executing all the steps above, please restart the product. The 'Let's Get Started' screen will pop up. Please choose the correct activation methode.
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