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Sales, Service & Support

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Welcome to Cadac Group

At Cadac, we distinguish between Sales, Service & Support.

Sales & Service speak for themselves. Sales: we help you to purchase a product, service, training or expert. Service: we ensure you get started without any problems. If you have any questions concerning your account, licences, rental stations, download, installation or activation, we are happy to help! For free. We ensure a carefree start and make sure you get the most out of your software.

If you encounter a technical software problem and can't find an answer in our knowledge base, discover Cadac Support: a team of Autodesk specialists ready to help you whenever you need technical support.

Search our extensive knowledge base for answers to all your sales, service and support questions.

Can't find the answer to your question in our knowledge base?

Ask a question to one of our specialists. For support questions you can

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Do you have technical software problems? Discover Cadac Support.

Discover Cadac Support: a team of Autodesk specialists ready to help you whenever you need technical support.

How? Submit a ticket or use your Cadac Support subscription, describe your question and get support. If you have purchased Cadac Support, you can submit a support question via the support platform 24/7.

  • Do you have just one support question? You can order single tickets for all your Autodesk software.
  • Are you expecting a number of support questions regarding your software? Then adding this software to your Cadac Support subscription would be more economical.
  • Cadac and NedGraphics software always include free Cadac Support.

If you order support tickets regularly, then taking out a Cadac Support subscription is often cheaper and easier. It allows you to submit an unlimited number of support questions. Find out whether a subscription would be cheaper for you.

Read more on Cadac Support

Cadac, more than just software.

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My Cadac

My Cadac also offers one central location for all your transactions, credits, invoices, software contracts, support and more.

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Cadac Wallet

On Cadac.com, credit is credited to your Cadac Wallet with every purchase. You can also use this credit to purchase support tickets.

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Cadac Experts

Knowledge within reach. Easily find and book the best experts for your project, locally or worldwide.

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