The aim is to annually increase productivity by five percent. Cadac Care is making this possible!
Tolsma-Grisnich designs and builds systems for the processing, storage and cooling of potatoes and onions. This family-owned business serves customers around the world from its base in Emmeloord. Tolsma is known for its innovative storage systems that assure customers of the very best storage results. Grisnich specialises in customer-specific installations and turnkey projects for the receipt, transport, bunkering, cleaning, sorting and packing of agricultural products.
Last year the management team launched a plan to boost productivity. One of the spearheads was to achieve greater efficiency in the design department. Cadac Care has enabled them to take the first steps in this direction.
Administration for CAD systems taking up too much time
Hans Gaillard is the interim manager for operations, and is responsible for an efficiency drive in the Grisnich design department. On taking up his position half-way through 2016/at the beginning of 2017, he found that administration of the CAD systems was taking up a great deal of time, migrations and updates were being postponed and that training of the 18 designers was not taking place consistently.
None of us are wasting time on the CAD systems anymore, which is producing time savings. We don't need to schedule in any more courses or trainings and all issues can be left to a set training day that happens once a month.
Peter de Moel
Coordinator design department - Tolsma-Grisnich
The need for efficient work
''It wasn't really a surprise", he says, ''I've seen the CAD departments and it can be a bit chaotic. The administrators were often the best engineers, but much of their time was being taken up with software and the systems. They would add functionalities and product numbers themselves, knew the system inside out and better than anyone else, so they ended up creating their own little kingdom.
The other engineers were dependent on them and were spending more and more time searching for things in the systems and on communication with one another around these issues. The same went for Grisnich. This undoubtedly resulted in longer design times, extended time-to-market, higher costs and longer time to profitability.''
The first sessions have already been held. "We are feeling very positive", enthuses Peter de Moel, coordinator of the design department at Tolsma-Grisnich. "None of us are wasting time on the CAD systems any more, which is producing time savings. We don't need to schedule in any more courses or trainings and all issues can be left to a set training day that happens once a month.
Participation is not obligatory, but not a chance anyone on our team is going to miss out on a training session. There is so much to learn and it's a good opportunity to share experiences - a spontaneous form of cross-fertilisation. Another nice thing is that the same consultant always runs the sessions. We already view them as a colleague. For specific topics, Cadac Group will send another expert. It's working brilliantly.''
''It is too early to measure concrete results,'' accepts Hans Gaillard. ''Cadac Group did a baseline study and analysed precisely how the design department operates and what the output is. The first evaluation will take place after six months. The eventual aim is to annually increase productivity by five percent; this is in design hours as a function of turnover. I have every confidence that the results will be to our satisfaction.
Fully outsourcing the administration of the CAD systems to Cadac Group is already being measured as pure profit. All the designers can focus fully on their role, a clear outcome of the training. Not only this, we can now be sure the systems are up-to-date. A further benefit that equates to profit is all the knowledge we are acquiring. The Cadac Group consultants bring knowledge and experience they have garnered from other mechanical engineering firms. This can only benefit us.''
Satisfied customers, that's what we are all about
Gebbe Meffert was delighted to receive these comments and compliments. "Satisfied customers, that's what we are all about. However, we clearly benefit too. We will now apply this approach more widely in the market under the name Cadac Care.
The model is easily scalable for both SMEs and large companies. There is a great deal of interest, and we have already made a start with a few customers. Cadac Care fits seamlessly in the trend towards chain integration. As it turns out Grisnich was our launching customer and we are delighted with the whole experience.''