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Cadac Support

A team of Autodesk specialists is ready to help you whenever you need technical support.

Choose your software

Do you already have a Cadac Support subscription? to add software to your ongoing subscription.

Do you have any technical software problems? Discover Cadac Support.

A team of Autodesk specialists is available to help you when you encounter technical issues for which training is not immediately available. Use our user-friendly support portal, which is available 24/7.

If you often have technical questions regarding your Autodesk software, then taking out a Cadac Support subscription could be cheaper and easier.

Cadac’s support system has been renewed and offers you a very user-friendly platform where you can get professional support for your Autodesk, Cadac and NedGraphics software. You can easily add Cadac Support to your current contract in My Cadac. This lets you submit questions via the renewed support system.

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Cadac Support products

Do you order support tickets regularly? Then taking out a Cadac Support subscription is often cheaper and easier. However, Cadac and NedGraphics software always include free Cadac Support.

Autodesk

  • Autodesk AutoCAD
  • Autodesk AutoCAD LT
  • Autodesk Inventor
  • Autodesk Inventor Professional
  • Autodesk Inventor LT
  • Autodesk Civil 3D
  • Autodesk Revit
  • Autodesk Revit LT
  • Autodesk Vault Workgroup
  • Autodesk Vault Basic
  • Autodesk Vault Office
  • Autodesk Configurator 360
  • Autodesk Nastran In-CAD
  • Autodesk Fusion 360
  • Autodesk BIM 360
  • Autodesk Build
  • Autodesk BIM Collaborate
  • Autodesk BIM Collaborate Pro

 

NedGraphics (free Cadac Support is always included with the NedGraphics product line)

  • GEOCAD
  • IGOS
  • NedBRK
  • NedBrowser
  • NedConverteer
  • NedGeoservices
  • NedGlobe
  • NedInfra
  • NedInwinning
  • NedMagazijn
  • NedOmgeving
  • NedPlan
  • NedValidatie
  • NedView
  • NedWIBON
  • NGdM
  • NGdW
  • smartGlobe
  • Survey Interface
  • TopoCAD

 

Cadac (free Cadac Support is always included with the Cadac product line)

  • Cadac TheModus
  • Cadac Organice
  • Cadac NXTdim
  • Cadac Connect

Your support subscription

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For the entire term

(without VAT)

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Learn more about the Cadac Wallet

Cadac Wallet: a savings and payment system in one

As a valued Cadac customer, you are rewarded with credit which is saved to your Cadac Wallet every time you purchase software, training, experts and services from Cadac. You can use this credit to help pay for your next purchase. You can also buy credit and use it to make purchases on Cadac’s website later.

Your saved and purchased credit is kept in your personal Cadac Wallet under My Cadac

Save credit for a discount

You automatically save credit every time you purchase Autodesk software, Cadac software, experts, services and training courses on Cadac's website. The amount of credit saved to your Cadac Wallet is displayed immediately when you place an order. The amount of credit saved to your Cadac Wallet depends on the size of your order. The more you order, the more you save!

Prepaid credit

You can also buy credit for your Cadac Wallet and use it for future orders: prepaid credit. This is useful if, for example, you have a budget that has been reserved for this purpose or if you want to purchase support in advance. You can purchase credit and check your balance at any time under My Cadac. This credit is valid indefinitely and can be used to purchase all our products.

Pay with your Cadac Wallet

The saved and/or purchased credit in your Cadac Wallet can be used for future orders. Saved credit is valid for one year and is extended by a year each time you save or purchase extra credit in that year. Simply select your Cadac Wallet to redeem credit when paying.

Please note that you cannot use Cadac Wallet saved credit for some orders.

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