Our support desk is happy to help
Years of experience and expertise at your fingertips
In theory, all projects should run smoothly and all software should function properly. In reality, you sometimes encounter problems or wonder whether a different approach would be more efficient. In these cases, it's good to be able to rely on our experienced support team that can help you get back on track.
An affordable and fixed annual rate
You want to be helped as quickly as possible, without having to worry about support costs. Our support subscription will help you avoid unexpected costs and give you 24/7 assistance with all of your technical questions.
Benefits Subscription Gold Support
An affordable support subscription at Cadac Group offers several advantages.
Fast and efficient
You can submit your online support request 24/7. It's fast, easy, and user-friendly.
Expertise in every sector
Permanent support employees with years of experience in every sector.
Online knowledge database
Gain instant access to our knowledge database with answers to previously asked support questions.
Know where you stand. No unexpected support costs.
Free Autodesk Maintenance Subscription
In addition to professional support for your Autodesk software, you will also receive an Autodesk Maintenance Subscription. This will give you continuous access to the latest updates.
Annual training programme
Four employees will receive a discount on an Autodesk update training programme.
Online support. Quick and efficient.
Is your CAD software no longer working properly? Do you encounter problems or difficulties? Would you like to learn more about specific features? Then submit your support question via our online support portal and we'll get started right away while you continue to work on your design.
With our online support portal, your question will be automatically sent to the right consultant with the right expertise. This helps us provide you with quicker and more efficient service and helps you save costs with no wait time.
Find your solution in our online knowledge database
Our support subscription gives you free access to our online knowledge database. This database contains all of our expertise as well as tips and tricks based on the most frequently asked questions. There's a good chance you'll find the answer to your question here, which means you won't have to create a ticket. This will save you both money and time.