Support

Support when you need it

How can we help you?

Our support desk is happy to help

Years of experience and expertise at your fingertips
In theory, all projects should run smoothly and all software should function properly. In reality, you sometimes encounter problems or wonder whether a different approach would be more efficient. In these cases, it's good to be able to rely on our experienced support team that can help you get back on track.

An affordable and fixed annual rate
You want to be helped as quickly as possible, without having to worry about support costs. Our support subscription will help you avoid unexpected costs and give you 24/7 assistance with all of your technical questions.

 

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Get the most out of your software investment with our support subscriptions.

Jan Baggen Chief Executive Officer - Cadac Group Holding Jan Baggen

Benefits Cadac Advanced Support

An affordable support subscription at Cadac Group offers several advantages.

USP Fast and efficient ticket system

Fast and efficient ticket system

You can submit your online support request 24/7. It's fast, easy, and user-friendly.

USP Expertise in every sector

Expertise in every sector

Permanent support employees with years of experience in every sector.

USP Online knowledge database

Online knowledge database

Gain instant access to our knowledge database with answers to previously asked support questions.

USP Affordable subscriptions

Affordable subscriptions

Know where you stand. No unexpected support costs.

USP Included free with Cadac software

Included free with Cadac software

Cadac Advanced Support is free when you purchase NXTdim, TheModus, Organice or Modules.

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Online support. Quick and efficient.

Is your CAD software no longer working properly? Do you encounter problems or difficulties? Would you like to learn more about specific features? Then submit your support question via our online support portal and we'll get started right away while you continue to work on your design.

With our online support portal, your question will be automatically sent to the right consultant with the right expertise. This helps us provide you with quicker and more efficient service and helps you save costs with no wait time.

Find your solution in our online knowledge database

Our support subscription gives you free access to our online knowledge database. This database contains all of our expertise as well as tips and tricks based on the most frequently asked questions.  There's a good chance you'll find the answer to your question here, which means you won't have to create a ticket. This will save you both money and time.

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About Cadac Group

Digitisation is in full swing in the manufacturing industry, construction and government. The way you design, build and operate is changing radically. Our experts help you embrace this digital transformation. We enable you to enter a new phase of growth. So that you are ready for the future. Whatever it brings. 

More about Cadac Group

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