Our vision on privacy
Protecting the personal data that we process is very important to us. We process the personal data of our customers, potential customers with whom we have contact or wish to make contact, recipients of our newsletters and all other persons who contact us.
Who processes your personal data?
Which personal data do we process?
Personal data is data that says something about you or data that may be associated with you. Everything that can be done with your personal data, for example, the collection, storage, use, transfer or removal of your data, is called the 'processing' of personal data.
We process personal data that you have provided to us. These are contact details and other personal details that are required to perform work for you, for example your name, address, postal code, city, telephone number, e-mail address, company name, job title, bank account number, date of birth and other information that is necessary with a view to our services. This can also be personal data that we obtain from other sources, such as personal data from the Trade Register of the Chamber of Commerce, the Land Registry Office, and personal data that is available on public (business) websites. We can also receive personal data about you from other parties.
For what purposes and on what basis do we process your personal data?
To properly perform our work, we need your personal data and we must also process it. We process your personal data if this is necessary for the execution of the agreement in which you have commissioned us to deliver software or services. Your personal data is used to maintain contact with you about your case. Your contact details are also entered into our customer system and can – if you have given us permission for this – be used for sending newsletters or invitations to a seminar or event, for example. Depending on the service, personal data other than your contact details may also be necessary. Your personal data is also used for sending invoices.
In some cases, we are also required by law to record certain personal data. We may also process your personal data if we have a legitimate interest and do not unduly infringe your privacy.
How do we handle your personal data?
We have taken technical and organisational measures to protect your personal data and to prevent misuse. For example, we ensure that the systems in which we store your personal data are protected as well as possible. At Cadac Group and NedGraphics, your personal data can only be used by employees who, given their position, need access to it.
We sometimes use service providers (processors) that we engage to process your personal data. For example, we work with processors who provide us with hosting services or IT support. In these cases, we conclude a processor agreement with these processors, in which these processors guarantee that they will meet the requirements of the General Data Protection Regulation.
How long do we keep your personal data?
We take great care to ensure that all your data is carefully stored and protected. We apply a retention policy that specifies how long we store personal data and do not store your data for longer than is necessary for the purpose for which it is processed. We adhere to the legal retention periods.
Do we share your personal data with third parties?
In principle, we do not share your personal data with third parties. However, in a project it may sometimes be necessary to share your personal data with third parties, such as the main contractor or subcontractor. There may also be legal obligations that require us to pass on your personal data to third parties. If a court decision requires us to provide personal data to third parties, we will have to comply with this. Your personal data is not shared with third parties for commercial purposes.
View or change your personal data?
If you want to know what data we have about you, you can request an overview of your personal data that has been or is being processed from Cadac Group and NedGraphics. If you feel that your personal data has been processed incorrectly or incompletely, or you do not think it was necessary for certain personal data to have been processed, you can submit a request for modification, addition or removal. You also have the right to object to the processing of your personal data and you have the right to data transfer. In addition, you have the right to withdraw an authorisation granted for the processing of your personal data. This applies to receiving our newsletter, for example.
If you send us such a request, we will provide you with information about the actions we have taken as soon as possible, but in any case, within 4 weeks of receiving your request. As the consultants working at Cadac Group and NedGraphics sometimes have a confidentiality obligation, it will not be possible to grant access to data processed in the context of our services.
For questions or complaints about the processing of personal data by Cadac Group and NedGraphics, please contact us..
The Dutch Data Protection Authority checks whether companies comply with the General Data Protection Regulation. If you believe that we do not comply with the applicable privacy legislation, you can contact us. We are happy to help you find a solution. If that fails, you have the right to submit a complaint to the Dutch Data Protection Authority.