Contact & Support
No matter if your question concerns an order, license administration or program use, our professional support team is here to help. We believe that all of our users should get support of the highest quality. That’s why we have a comprehensive database of FAQs with answers to most questions. If you still can’t find the answer you are looking for, feel free to reach out to our support team.
Send us a message
You can submit your question using the form below and a member of our support team will get back to you shortly. We aim to respond within 4 hours on business days (between 7.30 AM and 4 PM).
Submit a support ticket
Do you have Cadac Advanced Support and would like to submit a ticket?
Click here to submit your Cadac support ticket!I need information about:
Do you have any questions about how a subscription licence works. Click here.
Do you have any questions about creating a licence file? Click here.
Do you have any questions about requesting an activation code? Click here.
Do you have any questions about requesting a physical copy of software? Click here.
Click here.
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Our locations
Heerlen
Nieuw Eyckholt 282
6419 DJ Heerlen (The Netherlands)
T: +31 88 932 23 22
Vianen
Laanakkerweg 6a
4131 PA Vianen (The Netherlands)
T: +31 347 32 96 00
Schiphol
Evert van de Beekstraat 1-104
1118CL Schiphol (The Netherlands)
T: +31 207 99 16 10
Meppel
Blankenstein 134
7943 PE Meppel (The Netherlands)
T: +31 88 932 23 22
Hasselt
Luikersteenweg 167
3500 Hasselt (Belgium)
T: +32 11 30 09 11
Ghent
Ampla House, Coupure Rechts 88
9000 Ghent (Belgium)
T: +32 92 96 21 14
Frankfurt
Friedrich-Ebert-Anlage 36
60325 Frankfurt am Main (Germany)
T: +49 69 97 50 34 49
London
Bressenden Place, 16th floor
SW1E 5RS London (United Kingdom)
T: +44 20 82 82 60 16
Houston
4801 Woodway Drive, STE 300E
TX 77056-1888 Houston (United States)
T: +18 323 21 33 34
Sydney
Level 13, 2 Park Street
NSW 2000 Sydney (Australia)
T: +61 29 004 70 14
Seville
Avenida de Eduardo Dato 69, 5th floor
41005 Seville (Spain)
T: +34 955 25 33 79
Loulé
Buganvilia Plaza, Estr. da Quinta do Lago 1
8135-013 Loulé (Portugal)
T: +351 289 12 67 98
Paris
5 place de la Pyramide, Tour Ariane La Défense 9
92088 Paris (France)
T: +33 1 55 68 10 06
Vienna
Handelskai 94-96, 23rd and 24th floor
1200 Vienna (Austria)
T: +43 1 20 57 76 01 12
Zurich
Hoteslstrasse 1, Prime Center 3, 10th floor
8058 Zurich (Switzerland)
T: +41 44 567 61 23
Copenhagen
Raadhuspladsen 16
1550 Copenhagen (Denmark)
T: +45 88 96 87 27
Stockholm
Engelbrektsgatan 9-11
114 32 Stockholm (Sweden)
T: +46 8 56 28 09 57
Oslo
Biskop Gunnerus Gate 14
0185 Oslo (Norway)
T: +47 2 163 76 27
