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Error 0x80240034 with AutoCAD 2020 installation

Troubleshooting

Last modified on 25 July 2019

Problem:

During the AutoCAD 2020 installation you receive an error message which lead to the error 0x80240034


Cause:

The casue is most probably a conflict between AutoCAD 2020 and a Windows Update.


Solution:

Mostly a 'reset' of the Windows Update Store is needed.


To reset the Windows Update Store follow these steps:

  • Open the Commandprompt as Administrator:
  • Click the Search function within Windows
  • Type CMD
  • Select the Command prompt and give right-mousebutton-click
  • Choose the 'run as Administrator' option
  • You may want to change the folder to de C:\WINDOWS\system32:
  • Enter the following commands:
    • net stop wuauserv
    • net stop cryptSvc
    • net stop bits
  • After execution enter the following commands:
    • ren C:\Windows\SoftwareDistribution SoftwareDistribution.old
    • ren C:\Windows\System32\catroot2 catroot2.old


After this, reboot the machine completely to see if the error has been resolved.




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