How to retrieve windows system information

Last modified on: 31. August 2023

Software problems can often depend on hardware. Because many different hardware configurations are possible, it is impossible to create a solution / knowledge base item for everything.

To be able to investigate whether a software issue is hardware dependent, a Cadac employee may ask you to provide your System information. We then request a screenshot of the system where you are experiencing the problem.

For example:

How do you find this system information:

Windows 7 operating system:
go to start -> in the searchbar tap: MSINFO32

Windows 8 operating system:
go to start -> in the searchbar tap: MSINFO32

Windows 10 Operating system:
go to Windows start -> in the searchbar tap: System information (or MSINFO32)

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