• Cadac. Enabling digital starts here.
  • Autodesk Platinum Partner
  • Cadac Loyalty Program: exclusive benefits & cashback
  • +44 20 300 210 53

How do I close a ticket?


Last modified on: 31. August 2023

Problem:
You want to know to to close a ticket.


Cause/Reason:

  • The Support engineer has provided the solution.
  • U have found a solution yourself.
  • The problem no longer occurs.


Solution:

  • Go to the ticket tab (1) and open the ticket which you want to close (2)


  • Click the close button (3)




Note: if a ticket is not closed in this way, please contact us by giving a response in the ticket, that it may be closed.