1. Home
  2. Service & Support
  3. Support
  4. Revit
  5. Troubleshooting
  6. Revit update 2019.2 cannot be installed

Revit update 2019.2 cannot be installed

Troubleshooting

Last modified on 7 February 2019

Problem:

Revit user that have the Revit 2019.0.2 security fix Installed and try to update to Revit 2019.2 can't get this update installed.


Solution:


Option 1:

Autodesk states it is best to completely uninstall Revit 2019 and then re-install Revit 2019.


Option 2:

(workaround) This method is a temporary workaround and seems to be working for several users.
( source: https://forums.autodesk.com/t5/revit-architecture-forum/revit-2019-2-update-doesn-t-work/m-p/8575309#M228470 )


"To clarify, if the last update applied was the 2019.0.2 Security Fix, then I had to run the MSIPATCHREMOVE process specific to that update but if the 2019.2 Update was applied after the 2019.0.2 Security Fix, then I had to run the MSIPATCHREMOVE process for the 2019.2 Update. For those of you that want to try this solution, I would recommend running each of the following at a "run as administrator" command prompt:


To run the command prompt "as administrator"   press Windows Key+R, type "cmd.exe" without the quotes, and press CTRL+SHIFT+ENTER.  The Command prompt should show C:\WINDOWS\SYSTEM32>,  not C:\Users\<Username>>.


  • Msiexec /I {7346B4A0-1900-0510-0000-705C0D862004} MSIPATCHREMOVE={9CA05B9A-1907-0510-A1B4-FFF7A680FE55}
  • Msiexec /I {7346B4A0-1900-0510-0000-705C0D862004} MSIPATCHREMOVE={9CA05B9A-1905-0510-A1B4-FFF7A680FE55}
  • Msiexec /I {7346B4A0-1900-0510-0000-705C0D862004} MSIPATCHREMOVE={9CA05B9A-1904-0510-A1B4-FFF7A680FE55}


If a Windows Installer message is displayed stating "The patch is not applied to this product.", you are safe to move along to the next one.  When you run the MSIPATCHREMOVE process for the currently applied patch, the process should take a while to complete and will most likely prompt you for the original installation media.  When complete, the Revit installation files should be reverted to their original version.  Checking the version of the Revit.exe file is a quick method to confirm this change. 


At this point, I would recommend running the 2019.2 Update once again.  If this action results in a prompt to uninstall or modify this update, select the uninstall option.  Once that action is complete, run the 2019.2 Update once again and it should install successfully.


If this approach does not work on your system, the only other workaround is to uninstall and reinstall Revit, then apply the 2019.2 Update.  In this scenario, please note that you do not need to uninstall other Revit components, such as the Revit Content Libraries or add-ons (Batch Print or Model Review)."



At Cadac, we distinguish between Sales, Service & Support. We take Sales & Service for granted. We help you purchase your product, service, training or expert and make sure you can get started without any problems. Free of charge and for nothing. You can start using your software carefree, we make sure you can get the most out of it.

Are you running into technical software problems? Then you can use Cadac Support. By submitting the correct information, we can help you as quickly as possible.

Ask a question

What do you have a question about?

  • Support
  • Sales
  • Service
Log in to receive your personal prices

Log in to My Cadac

You are logged out

You have entered the wrong email address or password

New to Cadac Group?

  • The best prices Discover your personal price after creating an account
  • Buy or extend your Autodesk products Buy or extend your Autodesk products
  • Clear and easy to use webshop Clear and easy to use webshop
Need help? Service & Support

Create an account

Your password must be at least 8 characters long, and include at least one lowercase letter, one uppercase letter, and a number.

You have left some fields blank or not completed them correctly

This email address is already in use.

Privacy statement

Why create an account?

  • The best prices The best prices
  • Buy or extend your Autodesk products Buy or extend your Autodesk products
  • Clear and easy to use webshop Clear and easy to use webshop
Need help? Service & Support

Forgotten password

Having problems logging in? Enter your email address. You will then receive a link where you can reset your password. If you're not sure which email address was used, get in touch with us.

You have entered an invalid email address.

We do not have a record of this email address in our system.

Oops... An error occurred, please get in touch with us.

New to Cadac Group?

  • The best prices Discover your personal price after creating an account
  • Buy or extend your Autodesk products Buy or extend your Autodesk products
  • Clear and easy to use webshop Clear and easy to use webshop
Need help? Service & Support

Forgotten password

You have been sent an email from us with a link to reset your password.

New to Cadac Group?

  • The best prices Discover your personal price after creating an account
  • Buy or extend your Autodesk products Buy or extend your Autodesk products
  • Clear and easy to use webshop Clear and easy to use webshop
Need help? Service & Support

Reset password

Unfortunately, your link has expired or is invalid.
Click on the button below to request a new link.

Enter your new password below.

Your password must be at least 8 characters long, and include at least one lowercase letter, one uppercase letter, and a number.

Password only entered once or passwords do not match.

We do not have a record of this email address in our system.

Oops... An error occurred, please get in touch with us.

New to Cadac Group?

  • The best prices Discover your personal price after creating an account
  • Buy or extend your Autodesk products Buy or extend your Autodesk products
  • Clear and easy to use webshop Clear and easy to use webshop
Need help? Service & Support

Password has been reset

Your password has been successfully changed. From now on, you will be able to log in with your new password.

New to Cadac Group?

  • The best prices Discover your personal price after creating an account
  • Buy or extend your Autodesk products Buy or extend your Autodesk products
  • Clear and easy to use webshop Clear and easy to use webshop
Need help? Service & Support