The Domain Expert is the designated person for issues within a specific knowledge domain. He/she identifies possible causes of problems, creates opportunities, recognises important information, searches for relevant data, supports workflows and contributes to the development of the solution.

The Domain Expert conceives new ideas that others (first) think are impossible to implement, can cooperate with external parties based on mutual interest, possesses the required expertise and exudes professionalism. This expert demonstrates interest in his/her domain and keeps this knowledge up-to-date.